1. Who We Are
Equanimity Under Duress LLC (“Zovii,” “we,” “us,” or “our”) provides a mobile application and related services that allow users to scan real-world items to identify them, estimate their market value, assess authenticity, and track and organize items within a personal digital vault (collectively, the “Services”).
2. Scope
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Services, create an account, communicate with us, or otherwise interact with us.
3. Information We Collect
We may collect the following categories of information:
A. Information You Provide
- Account information, such as name, email address, phone number, username, password
- Profile information, such as photo, bio, preferences, demographic information
- Content you submit, upload, or create through the Services
- Information you provide when contacting support or communicating with us
- Payment-related information, if applicable, though payment card details may be processed by third-party payment processors rather than stored by us
B. Information Collected Automatically
- Device information, such as device type, operating system, app version, browser type, mobile identifiers
- Usage information, such as pages viewed, screens visited, features used, session activity, timestamps
- Log and diagnostic information, such as IP address, crash reports, performance data
- Approximate or precise location information, if you enable location-based features
C. Information From Third Parties
We may receive information from:
- Authentication providers
- Payment processors
- Analytics providers
- Advertising or marketing partners
- Social media platforms, if you connect them to your account
- Other users, if the Services allow invitations, referrals, or shared content
D. Permissions and Device Features
Depending on your use of the Services, we may request access to features such as camera, photos, microphone, contacts, calendar, Bluetooth, health data, or location. You may be able to control some of these permissions through your device settings.
4. How We Use Information
We may use information to:
- Provide, operate, maintain, and improve the Services
- Create and manage user accounts
- Personalize content, features, and user experience
- Process transactions and send service-related communications
- Respond to support requests and communicate with users
- Monitor performance, debug, and protect the Services
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Enforce our Terms of Service and other policies
- Comply with legal obligations
- Send promotional communications, where permitted by law and subject to user choices
5. How We Disclose Information
We may disclose information:
- To service providers and contractors that help operate the Services
- To payment processors, hosting providers, analytics vendors, customer support tools, and security providers
- To business partners where necessary to provide requested functionality
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction
- To comply with law, legal process, or governmental requests
- To protect the rights, safety, property, users, or the public
- With your consent or at your direction
We do not sell personal information except as expressly disclosed in any supplemental notice applicable to your jurisdiction, if any.
6. Cookies and Similar Technologies
We and our service providers may use cookies, SDKs, pixels, local storage, and similar technologies to:
- Remember preferences
- Authenticate users
- Measure usage and performance
- Analyze engagement
- Support marketing and advertising activities
You may be able to manage certain technologies through browser or device settings.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Services
- Maintain your account
- Complete transactions
- Resolve disputes
- Enforce agreements
- Meet legal, tax, accounting, or compliance obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No security measure is perfect, and we cannot guarantee absolute security.
9. Your Choices
Depending on how you use the Services, you may be able to:
- Access, update, or delete certain profile information
- Change communication preferences
- Disable location sharing or device permissions
- Delete your account
- Opt out of promotional emails by using the unsubscribe link
- Opt out of text messages by replying STOP, if applicable
10. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without legally sufficient authorization, we will take steps to delete that information.
11. Third-Party Services
The Services may contain links to or integrations with third-party services. We are not responsible for the privacy practices of third parties.
12. International Use
If you use the Services from outside the United States of America, you understand that your information may be processed in the United States of America and other jurisdictions where we or our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting in the app, posting on the website, email, push notification, or other appropriate means. Your continued use of the Services after the effective date of the updated Privacy Policy means the updated Privacy Policy applies to your use, to the extent permitted by law.
14. Contact Us
If you have questions about this Privacy Policy, contact us at:
hello@keyesandco.com